Your privacy is important to us. CM Claims Advocacy is committed to protecting the personal information you share with us when using our website or services. This policy explains how we collect, use, and safeguard your information.
What Information We Collect
We may collect personal information that you voluntarily provide, such as:
- Name, contact details (email, phone number, address)
- Information about your claims or policies
- Other information relevant to providing our services
We may also collect non-identifying information automatically, such as website usage data, to help improve our services.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide advice or support
- Manage and assist with your claims
- Improve our website, services, and client experience
- Comply with legal and regulatory obligations
How We Protect Your Information
We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information from misuse, interference, loss, or unauthorised access.
Sharing Your Information
Your personal information will not be sold or shared with third parties except where:
- Required to assist in processing your claims
- Required by law or regulatory authorities
- With your express consent
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Withdraw consent for us to use your information (where applicable)
To exercise these rights, or if you have questions about our privacy practices, please contact us at:
Email: christine@cmclaimsadvocacy.com.au
Phone: 0413 051 617
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date. Please review it periodically to stay informed about how we protect your information.
Last updated: [30 October 2025]